Business advisory & coaching
Build momentum, improve performance and stay accountable with regular support from a trusted advisor.
We work with business owners and leaders, providing strategic direction and practical advice to improve your profitability and create long-term value.
Running a business can be stressful. You don’t have to do it alone.
Our business advisory and coaching services are designed for businesses that want to:
Improve profitability and performance
Gain more clarity, direction, and accountability
Step out of the day-to-day and regain strategic focus
Access experienced commercial guidance and outside perspective
Navigate growth, cash flow, staffing, or operational challenges
Build a business that better supports their goals and lifestyle
Whether you need a trusted sounding board or more intensive strategic support, we help you move forward with clarity and confidence.
Business advisory enables you to be proactive, not reactive
Achieve your goals
Stay focused and accountable with regular support and clear action plans.
Solve problems faster
Work through challenges with experienced guidance and practical solutions.
Improve business performance
Identify the key drivers impacting profitability, cashflow, and growth.
Make better decisions
Filter ideas through an experienced advisor to make more confident business decisions..
Evaluate with confidence
Understand the potential impact of decisions before taking action.
Improve profitability and cashflow
Improve efficiency, strengthen margins, and create a more profitable business.
Develop your leadership
Develop stronger leadership and management processes.
Reduce stress and feel supported
Gain ongoing support from an experienced advisor who understands business.
Choose the right level of support
Two tiers of advisory, depending on your business needs.
Small Business Advisory
Light-touch advisory support for business owners who want regular guidance, accountability and improved performance without the intensity or cost of a full coaching programme.
First 3 months: $1,200 + GST per month | Ongoing: $750 + GST per month
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A structured but flexible approach.
Initial 3-Month Phase
We start with fortnightly sessions to build traction quickly.
Understand the current challenges, priorities, and opportunities within the business
Review profitability, cash flow, pricing, and overall business performance
Establish actions and visibility that improve your performance
Have practical discussions with clear, actionable next steps
Ongoing Monthly Support
Once momentum is established, we transition to monthly sessions to allow greater space for implementation.
Monthly sessions and financial review
Flexible structure depending on what creates the most value
Continued accountability and strategic guidance
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Small businesses that:
Can drive implementation internally
Are ready to take a more structured approach
Intensive Business Coaching
An embedded advisory relationship for businesses needing more strategic involvement, stronger accountability, and greater support in planning, performance, and execution.
POA
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Initial Diagnostic & Discovery Phase
We start with a deep review of the business to identify operational, financial, and strategic opportunities.
Diagnose underlying business issues and performance constraints
Review profitability, margins, pricing, sales strategy, and market positioning
Analyse financial visibility, reporting, and operational performance
Identify opportunities for growth, efficiency, and performance improvement
Establish strategic priorities, KPIs, and accountability measures
Ongoing Strategic Coaching & Advisory
We work closely alongside you to refine strategy, improve performance, and support key decision-making.
Ongoing strategic coaching sessions (weekly or fortnightly)
Regular financial and business performance reviews
Strategic refinement across sales, pricing, margins, staffing, and operations
Stronger accountability and implementation follow-through
Embedded advisory support through key business decisions and growth phases
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More complex businesses that:
Need deeper strategic planning and accountability
Want stronger financial visibility and performance management
Require support with forecasting, modelling, and KPI tracking
Are navigating growth, complexity, or operational pressure
Need help refining pricing, margins, positioning, or operational strategy
Want a more involved advisory relationship
Typically businesses with a $2m+ annual revenue
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More frequent meetings, access and contact with your advisor
Strategic planning and direction
Support with forecasting and financial modelling
KPI tracking and performance management
Stronger accountability and follow-up
Greater advisory involvement in key decisions
Support can scale with your business through a more intensive coaching engagement or targeted advisory services.
Business coaching and advisory case studies:
From second-guessing to doubling profitability
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The Challenge: Cashflow Pressure Despite Growth
A growing wholesale business was facing ongoing cash flow pressure, despite increasing revenue and profitability. Every month, there was a constant struggle to meet creditor payments, creating significant financial stress and limiting growth opportunities.
Our Approach: A Structured Recovery Plan
We worked closely with the client to regain control and improve financial stability through:
A clear 12–24 month business roadmap with defined goals and actions
Financial restructuring to improve cash flow and business stability
Stock and purchasing reviews to reduce excess inventory and free up cash
Regular margin and profitability tracking for better financial visibility
A structured sales strategy to improve revenue and customer retention
Ongoing 1:1 business coaching and accountability support
The Results: Stability, Profitability & Growth
✅ Profit on track to more than double year-on-year
✅ Gross margin increased from 18% to 22%
✅ More stable and predictable cash flow
✅ Greater confidence to pursue future growth and investment opportunitiesBuild a Stronger Business with Kendons
Through a proactive partnership and structured business coaching approach, we helped the client regain control, improve profitability, and create a stronger foundation for long-term growth.
If you're looking to improve cash flow, strengthen profitability, and move your business forward with confidence, come in and have a chat.
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The Challenge: Declining Profitability & Margin Pressure
A recruitment and labour hire company came to us during a difficult period. Despite strong revenue, profitability had fallen significantly, margins were tightening, and the business owner lacked clarity around what was driving the decline.
Our Approach: Refocus on the Fundamentals
We worked closely with the client to diagnose the underlying issues and implement a structured strategy focused on improving profitability and financial control.
Key areas included:
Identifying the root causes impacting business performance
Refocusing on high-value, revenue-generating activities
Improving reporting, pricing, and margin visibility
Refining market positioning to attract the right work
Strengthening financial oversight and cash flow management
Ongoing 1:1 business coaching and accountability support
Results: A More Profitable Business
✅ Profitability increased by 78% (before advisory fees)
✅ Revenue grew from $3.87M to $5.78M
✅ Profit increased from $271K to $484K within 12 months
✅ Improved cash flow stability and financial confidence
✅ Positioned for future growth and long-term business valueScale, Refine & Grow Your Business With Kendons
Through a proactive partnership and ongoing business coaching, we helped the client regain control, improve profitability, and build a stronger foundation for long-term growth.
If you're looking to strengthen profitability, improve financial visibility, and move your business forward with confidence, let’s talk.
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“I’ve been a client with Kendons’ coming up on 9 years, but most of that time it has just been as a sole trader. As my business grew, we took on staff and things became more complex we started to go through some ‘growing pains’ and we needed some sound business advice. Fortuitously, an email from Kendons mentioned a free session with a business coach/advisor. Almost a year later I am so glad we made that initial connection with Liam.
We have a complex business model and right from the first session, Liam took the time to understand the complexity and the people and us. He slowed us down and helped us focus and identify the company’s strengths and weaknesses, and opportunities. He gave us practical tips about how to look at our problems and gently guided us towards solutions that worked for us.
Liam didn’t do the work for us, but he did make us work on thinking about what was important to our business. He asked the questions we needed to ask ourselves. He helped guide us through the growing pains with calm, honest and helpful advice. We now feel like we are coming out the other side, thanks in large part to his advice.
Even though it seems the business may have turned a very important corner, we will continue to work with Liam in some capacity. I’m looking forward to working with him and Kendons to help grow the business even further. And yes, I would recommend Liam to anyone looking for financial and business advice.
As an aside, I’d also like to comment on how the team at Kendons has made us feel very welcomed. We are only a very small business, but the reception staff have been very welcoming and we have been thrilled to also have friendly banter with our accountant when attending our sessions with Liam.“
–Dr Chandra Harrison
Managing Director, Access Advisors
Frequently Asked Questions
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We focus on the areas that move your business forward: financial performance, decision-making, and execution.
Each session is tailored to your business priorities but common focus areas may include:
Profitability and margin visibility
Pricing and revenue strategy
Staff efficiency and capacity planning
Cash flow and financial performance
Reporting clarity and dashboard visibility
Operational bottlenecks and inefficiencies
Strategic decision-making and prioritisation
Accountability and implementation follow-through
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Experience
Benefit from the experience and commercial insight your advisor has gained across many businesses and industries.
Learn from what works elsewhere
Avoid common business pitfalls
Challenge and support decisions before committing
Accountability
Good intentions only matter if they turn into action.
Regular check-ins to maintain momentum
Clear action points after each session
Ongoing challenge and follow-through
Clarity
Focus your energy on what matters most:
Understand where your business is performing well, and where it is losing profit, time, or energy.
Break complex decisions into clearer priorities and next steps
Gain perspective from someone outside the business.
Confidence
Make decisions with more certainty:
Gain reassurance around strategic choices
Navigate growth, staffing, pricing, and operational challenges
Feel less isolated in business ownership
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Guided by your business needs.
There is no contract. Most clients remain in this type of arrangement for 2–3+ years, depending on the stage and needs of the business, though the structure remains flexible.
