Business advisory & coaching

Practical business advisory to improve performance, profitability and decision-making.

Get regular access to an experienced business advisor, with two tiers of advisory depending on your needs.

Running a business leaves little time to step back, assess performance, or focus on what’s next.

At Kendons, we work alongside business owners and leaders providing practical advice, strategic direction, and accountability to drive better performance and long-term value.

Whether you need a trusted sounding board, support through change, or intensive guidance to grow and improve your business, our coaching and advisory programmes help you move forward with clarity and confidence.

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How it works

  • We focus on the areas that move your business forward: financial performance, decision-making, and execution.

    Each session is tailored to your business priorities. Common focus areas may include:

    • Profitability and margin visibility

    • Pricing and revenue strategy

    • Staff efficiency and capacity planning

    • Cash flow and financial performance

    • Reporting clarity and dashboard visibility

    • Operational bottlenecks and inefficiencies

    • Strategic decision-making and prioritisation

    • Accountability and implementation follow-through

  • Experience

    Benefit from the experience and commercial insight your advisor has gained across many businesses and industries.

    • Learn from what works elsewhere

    • Avoid common business pitfalls

    • Challenge and support decisions before committing

    Accountability

    Good intentions only matter if they turn into action.

    • Regular check-ins to maintain momentum

    • Clear action points after each session

    • Ongoing challenge and follow-through

    Clarity

    Focus your energy on what matters most:

    • Understand where your business is performing well, and where it is losing profit, time, or energy.

    • Break complex decisions into clearer priorities and next steps

    • Gain perspective from someone outside the business.

    Confidence

    Make decisions with more certainty:

    • Gain reassurance around strategic choices

    • Navigate growth, staffing, pricing, and operational challenges

    • Feel less isolated in business ownership

  • This is a collaborative coaching relationship.

    Your Role

    To get the most value from the process, we ask that clients:

    • Come prepared and open to challenge

    • Follow through on agreed actions between sessions

    • Share key discussion points ahead of meetings where possible

    • Stay engaged in implementing agreed changes internally

    Our Role

    Your advisor will:

    • Provide practical guidance and direction

    • Challenge assumptions and thinking

    • Help identify risks and opportunities

    • Bring perspective from working across many businesses

    • Support stronger financial and operational decision-making

    You are responsible for implementation internally. We provide the structure, challenge, accountability, and outside perspective to help keep progress moving.

  • Guided by your business needs.

    There is no locked-in contract. Most clients remain in this type of arrangement for 2–3+ years, depending on the stage and needs of the business, though the structure remains flexible.

Coaching in action: How two businesses boosted profitability through our coaching and advisory programmes. Tell me.

Choose the right level of support

Two tiers of advisory. One clear goal: better business performance.

Light Business Coaching

Light-touch advisory support for business owners who want regular guidance, accountability and outside perspective without the intensity or cost of a full coaching programme.

First 3 months: $1,200 + GST per month | Ongoing: $650 + GST per month

Talk to us about Light Business Coaching

Intensive Business Advisory

A deeper coaching relationship for businesses needing more strategic involvement, stronger accountability and greater support around planning, performance and execution.

From $2000 + GST per month

  • Initial Diagnostic & Discovery Phase

    Start with a deep review of the business to identify operational, financial, and strategic opportunities.

    • Diagnose underlying business issues and performance constraints

    • Review profitability, margins, pricing, sales strategy, and market positioning

    • Analyse financial visibility, reporting, and operational performance

    • Identify opportunities for growth, efficiency, and performance improvement

    • Establish strategic priorities, KPIs, and accountability measures

    Ongoing Strategic Coaching & Advisory

    Work closely alongside the business to refine strategy, improve performance, and support key decision-making.

    • Ongoing strategic coaching sessions (weekly or fortnightly)

    • Regular financial and business performance reviews

    • Strategic refinement across sales, pricing, margins, staffing, and operations

    • Stronger accountability and implementation follow-through

    • Embedded advisory support through key business decisions and growth phases

  • This programme is best suited to businesses that:

    • Need deeper strategic planning and accountability

    • Want stronger financial visibility and performance management

    • Require support with forecasting, modelling, and KPI tracking

    • Are navigating growth, complexity, or operational pressure

    • Need help refining pricing, margins, positioning, or operational strategy

    • Want a more involved advisory relationship

    • Typically businesses with a $2m+ annual revenue

    • More frequent meetings, access and contact with your advisor

    • Strategic planning and direction

    • Support with forecasting and financial modelling

    • KPI tracking and performance management

    • Stronger accountability and follow-up

    • Greater advisory involvement in key decisions

Talk to us about Intensive Business Advisory

  • A structured but flexible coaching model.

    Initial 3-Month Phase

    Start with frequent sessions to build traction quickly.

    • Fortnightly coaching sessions focused on key challenges and priorities

    • Establish the actions and visibility that improve performance

    • Practical discussions with clear, actionable next steps

    Ongoing Monthly Support

    Once momentum is established, transition to monthly sessions to allow greater space for implementation.

    • Monthly coaching sessions and financial review.

    • Continued accountability and strategic guidance

    • Flexible structure depending on what creates the most value

  • Best for businesses that:

    • Want regular access to an experienced advisor

    • Need clarity, direction and accountability

    • Feel stuck in day-to-day operations

    • Are not ready for intensive coaching

    • Can drive implementation internally

Light Coaching vs Intensive Business Advisory

Different levels of support depending on your business needs.

Our Light Business Coaching provides experienced guidance, accountability, and commercial perspective at a lower price point, while you retain ownership of implementation internally.

As businesses grow and complexity increases, deeper strategic involvement and stronger performance oversight often become necessary.

Our Intensive Business Advisory programme offers a more embedded advisory relationship focused on profitability, forecasting, planning, performance improvement, and strategic decision-making.

Support can scale alongside your business, whether through a more intensive coaching engagement or targeted advisory support where it adds the most value.

Client case studies:
From second-guessing to boosting profitability

  • The Challenge: Supply Chain Struggles & Cash Flow Pressure

    Our client, a wholesaling business, had been experiencing steady growth with increasing profits. However, the industry as a whole was experiencing disrupted their supply chain due to global events, forcing them to carry triple the usual stock levels while sales and margins declined. This put immense strain on cash flow, creating significant financial pressure and stress for the business owner.

    Our Approach: A Clear Roadmap to Recovery

    To help the client regain control, we worked closely with them to develop a structured plan and implement key business strategies:

    • Diagnose & Plan – We created a 12-24 month roadmap outlining specific goals, challenges, and actionable solutions.

    • Financial Restructuring – We secured appropriate financing to support cash flow and ensure business stability.

    • Margin & Profitability Tracking – We introduced regular reviews of business margins and product profitability to improve financial oversight.

    • Sales System Implementation – We developed a structured sales strategy to drive revenue growth and improve customer retention.

    • Ongoing Business Coaching – Through 1:1 coaching, we worked closely with the client to navigate real-time challenges and hold them accountable to the plan.

    The Results: Stability, Profitability & Growth

    • ✅ Profitability on Track to More Than Double – The business is set to achieve more than double last year’s profit.

    • ✅ Margin Growth – Gross margin increased from 18% to 22%.

    • ✅ Cash Flow Stability – The business now has a more predictable and steady cash position.

    • ✅ Future Expansion – With financial stability restored, the client is now pursuing substantial growth opportunities and investments that were previously out of reach.

    Regain Control & Build a Stronger Business with Kendons

    This transformation was possible because of a proactive client and a structured, results-driven approach. By working together, we helped them navigate uncertainty and build a foundation for long-term success.

    If you're looking to stabilise your cash flow, increase profitability, and create growth opportunities, come in and have a chat.

  • The Challenge: Profitability Decline Amid a Labour Shortage

    A recruitment and labour hire company approached us during a challenging period—New Zealand was experiencing a severe shortage of skilled workers. For a business reliant on placing workers, this created a major issue.

    This was a particularly tough period for this industry, and as a result margins were falling away, and profitability had reduced significantly. Our client needed strategic guidance to regain control and improve their bottom line.


    Our Approach: Back to Business Fundamentals

    To help the client regain control, we worked closely with them to identify and strengthen the core areas of their business and create a clear, results-driven strategy. We helped the client focus on the key areas that make the business successful:

    • Diagnose: Firstly, we spent time working with the client to diagnose the problems within the business, ensuring we weren’t just applying a band-aid to the obvious wound without addressing the underlying cause.

    • Sales-Driven Strategy: Together, we refocused efforts on revenue-generating activities to ensure every opportunity was maximised, constantly refining based on real-time feedback.

    • Margin Growth & Pricing Strategy: We introduced proper reporting and analysis to identify areas where value-added services could increase pricing. 

    • Market Positioning: We helped the client understand where they stood in the market, refining their pricing and positioning to attract the right work.

    • Financial Clarity & Decision Making:  Through better financial oversight, the client gained a clearer understanding of cash flow, enabling smarter decision-making and long-term stability. 


    The Results: A Profitable Transformation

    • ✅ Profitability Increase: 78% (before accounting for our fees) 

    • ✅ Revenue Growth: From $3,870,000 to $5,780,000 

    • ✅ Profit Growth: From $271,000 to $484,000 in 12 months

    • ✅ Cash Flow Stability: The business became financially steady, reducing uncertainty. 

    • ✅ Future Expansion:  Through continued work with Kendons, the client—now in control of their business—is exploring substantial growth opportunities and working toward creating a long-term asset for the next generation.


    Scale, Refine and Grow Your Business with Kendons

    This transformation didn’t happen by chance—it was the result of a proactive client keen to turn things around and effective 1:1 business coaching with us, over a 12-month period (and on-going). 

    If you're looking to improve profitability, strengthen your financial position, and gain long-term stability, let’s talk.

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Business is easier when you’ve got support

Get regular access to an experienced advisor to improve decision-making, confidence and performance.

Talk to an Advisor